Frequently Asked Questions

No, but they can reduce the effects of electromagnetic interference from cell phones that disrupt our bodies.

The principle benefit of our product is to regulate our body’s bioelectricity by decreasing electromagnetic interference which affects our body’s ability to transmit and coordinate signals to our muscles and allow them to perform efficiently.  Actually, your balance and strength does not get better with the use of our products but instead your overall bodily coordination is improved.  Essentially, our products allow your body to express its potential to its maximum.

Effectiveness of product is designated by our star classification, the more stars, the higher the AERO content, the more significant the health benefits.  For Far Infrared effects, different bodies vary.  Therefore, if your metabolism is very good, we recommend that you not wear the product when sleeping as it may affect your sleep quality, but you should wear it during your daily activities.

The natural minerals used in Artificer products will maintain their effective benefits but will decrease according to the inherent half-life of the minerals themselves.  The half-life of the minerals utilized far exceed current human lifespans.

However, the actual effective expiration of the product will be dependent on the primary materials’ lifespan ( e.g.: Silicone of necklace, material used in the adhesive patch) and how the product is used (e.g.: cannot use in natural hot springs); and human factors (such as exceedingly stretching products beyond it’s intended use causing damage) influences.

All products are covered under our warranty against manufacturer’s defects for a period of one (1) year from the date of purchase where all repairs and services will be free of charge.  Since some parts require shipping to our repair facilities, all repairs will be turned around as soon as it is completed.  Most repairs will be completed within 7 working days from the date of receipt of the product.

Elements series health bracelet are unisex and can be adjusted to provide a custom fit.

Most soreness alleviating patches are recommended by medical professionals to be used for a maximum of 6 hours before causing burden to the body. Since BALANCE does not contain any medication, it can be used safely for much longer.

The product can be used as long as the adhesion maintains it effectiveness. It’s recommended that after 3~4 days, new ones be applied as the change will can allow the skin to rest and breathe.

Owing to the excellent adhesion of 3M’s series 2733 material, the patches can be used when handwashing or bathing without worry. But once the patches get wet, their adhesion will decrease.

The patch can be applied directly to the sore spot on your body or many patches can be applied to the area surrounding the sore spot to increase effectiveness.

Further, since everyone’s body is unique and different, the number of patches required for efficacy will be different for each person. If one patch is not enough, add another and so on to increase the effects of the mineral functions.

Due to the excellent adhesive nature of the patch, there may be residual glue left on the skin after long-term use. The adhesive is a low sensitivity hypoallergenic acrylic adhesive developed by 3M. It is very safe to use and the leftover can be removed by flushing and gently rubbing with water.

Yes, it can be used together with other patches. Note that most soreness alleviating patch use have quantity and duration limits that must be adhered to (for example, muscle soreness patches cannot be used for more than 6 hours before they may cause burden to the body).  As for magnetic patch use scenarios, please refer to their respective product recommendations for use.

Regulation of bioelectricity and emission of anions is a “whole body” effect and will be offered no matter where you wear the product.  FIR effects are localized, therefore, if you wear a bracelet, the effects will benefit your wrist.  If you wear a necklace, it will be most effective for areas around your neck.

Artificer product benefits are derived from natural minerals which do not have any effect towards magnets or titanium.  Therefore, using them together will not affect the effectiveness of our products.  You can choose the product based on your physical condition or your requirement.

Our Rhythm bracelets use a water based coloring which is completely safe and non-toxic (passed European Union’s EN71 Safety Standards).  Since water based coloring stability is dependent on the user’s contact of the product (e.g. the pH of perspiration), therefore, fading may occur, but will not affect the safety and effects of the product.  Since we stick to a “Safety First” principle, we chose to use water based coloring which may be prone to fading.  Your safety is our number one priority!

Before your final order is placed, please ensure you order the color, style and size most suitable for you. Should there be any questions regarding sizing of the product, please contact us at: support@artificer.co and our customer service will help you determine the correct size of product before you place your final order.